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Tom's films are unique because 99% of them feature your company's best storytellers, your people. For 25 years, his mini-documentary films captures the "heart and soul" of remarkable organizations.

Tom started this site to help companies, marketing & sales departments, PR/advertising firms and communications professionals produce their most authentic, emotional and inspiring company video possible.

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Thursday
02Jul

My Interview with Author and Communication Coach Nick Morgan

I am incredibly thrilled and honored to share with you my first ever blog interview.

Nick Morgan is President of Public Words Inc and author of Give Your Speech, Change the World, and Trust Me: Four Steps to Authenticity and Charisma. He is a fellow at Harvard's Kennedy Center and former editor of the Harvard Management Communication Letter.

I enjoyed "Trust Me" so much I wrote a review and then decided I wanted to ask Nick a few questions for this site. I "met" Nick on Twitter and asked him if he'd be willing to answer a few questions about his ideas in relation to corporate videos and he was happy to participate.

My Interview with Author and Communications Coach Nick Morgan

1. You mention there are five basic stories in the Western culture; the quest story, the love story, the revenge story, the rags-to-riches story, and the stranger in a strange land story. You suggest the quest story is often the most important. If an organization is thinking of producing a video, can you give an example of how they might incorporate the "quest" story into their video?

In fact, it's easy to invoke a quest, because it's a story that is so basic to our culture that we're all ready and eager to go on one! The best way to incorporate a quest story is not to to use the word itself, or tell people that they're on a quest; instead you want to invoke the elements of a quest. You've got a goal that you want everyone's help in reaching. There are going to be obstacles along the way, but they won't stop you from reaching that goal. There will be people to help, and so on. Each of the pieces of the quest story will naturally coalesce in the viewers' minds and they will be on the quest with enthusiasm.

2. You write, "...we communicate first with the gesture and second with the word. This concept is central to the book." What does this idea mean to an employee who may appear in their company video?

It means that viewers will be looking at you first rather than hearing any words you might be saying. You must look like you're just having a natural conversation with someone.

It means that if you think too much about your gestures (because you're self-conscious about appearing on camera) then they are going to slow down, happen too late, and look artificial.

It means that it's absolutely essential that you focus on your emotional attitude toward any words you may be saying on the video. Let the gestures come naturally from that intent or emotional attitude. Make the words your own by starting with how you feel about them; get grounded in a strong attitude.

3. Creating an intention is another important concept you write about. What kind of intention would someone create if they were being interviewed on-camera for a business video?

Get your intent from the program or the topic that you're being interviewed about. Find the passion there. Or, if that's lacking for some reason (why are you doing it?) then think of a particular experience you've had -- a particularly wonderful customer experience, if you're being interviewed about customer relations, say -- and try to remember that experience in as much detail as possible. Put yourself back in that moment and try to feel it again.

4. I love the section in your book titled, "The Camera Is Always On You." How has YouTube and the ubiquity of video technology changed how we communicate? What does this mean to all the video producers who create videos for businesses? Does it change how we work with people appearing on-camera?

Business people have to operate with the assumption now that anything they say may become public, and that any meeting they take part in may be 'youtubed'. Don't do or say anything that doesn't pass the "how could you have been so stupid?" test. Beyond that, YouTube represents competition for viewers, and video producers have to react accordingly. The old stuffy, pompous, "pc" corporate videos won't make it anymore. Corporate videos need to be hip, ironic, edgy -- or risk becoming comic fodder on YouTube. On-camera appearances need to strive for authenticity and naturalness.

5. What are three things you would recommend to someone appearing in a company video to help them come across authentically and with charisma?

Have a passion for what you're talking about. Say it in your own, real words -- don't use corporate jargon. Get grounded in how you really feel before the cameras start rolling.

Thank you, Nick, for sharing these ideas and techniques.

Last note: Stay up to date on Nick's latest ideas through Nick Morgan's blog by grabbing his RSS feed or subscribe to his email updates.

Have further questions? What would you change or add? Have an experience based on Nick's ideas? Feel free to share them in the comments.

---Tom

Tuesday
30Jun

Introducing Speed Linking: Week #1

Several years ago, I started sharing links for my readers by bookmarking interesting things I discovered on the web through Delicious.

I always knew that there a small problem in doing that: only the RSS readers of this blog (and a handful of other Delicious users) would benefit from seeing those links.

To resolve that, I'll start "speed linking" once a week.

Speed linking was introduced a few years ago and made popular by Darren Rowse over at Problogger. "Speed linking" is simply a convenient way of rounding up five to ten links I think you'll find interesting and thought-provoking. I'll post the links here, collectively, in one weekly post.

Speed linking will also allow me to share more than just corporate video related items.

For example, if I find links on communication strategies, new media solutions, interviews with interesting people and such, I'll share them in one post. (If you missed my "Five in the Morning" post for Steve Woodruff, you might find that an enjoyable and "off-the-beaten path" read.)

I'll speed link every Tuesday and we'll see how it goes. For those who subscribe to my blog through RSS, I'll continue to occasionally post to Delicious, as well.

Ok, let's get going!

Here are five links that caught my eye this past week:

1. I don't know how I stumbled upon the "Soul of Athens" but I'm sure I glad I did. A beautiful website dedicated to capturing the spirit of the Appalachian spirit, people and culture. The media, comprised largely of still photos, is produced by students at Ohio University’s School of Visual Communication and E.W. Scripps School of Journalism. Be prepared to stay a while; the stories are fascinating.

2. Here's a most interesting question: Who Owns Your Tweets – Twitter, You Or Anyone? A must-read, even if you're not on Twitter.

3. Why do we pursue some ideas and abandon others? My friend Rajesh Setty has a neat riff on The Three Stages of an Idea.

4. Be sure to put The Documentary Blog on your radar. The Documentary Blog finally joined Twitter, if you want to follow them.

5. Beware (be aware) of abstruse ideas. Branding guru Tom Asacker shares an interesting psychological study on flawed reasoning and how it relates to branding.

BONUS: This just came thru my feed. About.com announces PBS's 4-hour special, "The Ascent of Money," will be airing in July. This looks incredible!

Happy linking!

---Tom

Friday
26Jun

Can We Capture Reality? The Art of Documentary Amazing Website

I can't believe it. I haven't seen anything like this. Ever.

What am I talking about? It's perhaps the most amazing website the documentary world has seen.

The National Film Board of Canada has recently announced on their blog an incredible new website, "Capturing Reality: The Art of Documentary."

This media-rich site is packed with over 30 master documentary filmmakers like Errol Morris, Werner Herzog, Albert Maysles sharing their thoughts and insights on the craft of making documentaries and how they try to capture that all too slippery thing called, "the truth."

The site features over 160 snack-sized interview clips of the filmmakers covering a variety of topics:

  • Getting Started
  • Exploring the Genre
  • Planning & Preparation
  • Relationships
  • Truth, Perspective & Ethics
  • The Shoot
  • Sound
  • Editing
  • Final Thoughts & Anecdotes

A 2 DVD set is available through Amazon. It's has four hours of extra bonus material on disc two plus all the interviews from the site on disc one.

A downloadable 19 page educational guide suitable for classroom use is also available to further extend the experience for teachers and students. The guide has discussion starters and theme-based chapters- perfect for teachers.

Stop what you're doing and check this site out! I was stuck for over an hour watching the clips and reading the guide.

---Tom

PS. If you're a regular reader, are you starting to see a trend lately in the how organizations are integrating "thought-leadership" video clips, like "Capturing Reality," into their websites? I can only imagine more and more of this happening as video technology enable more users to create their own video. If you spot other sites like this, drop me a note or leave a comment here so others can discover them, too. Thanks!

Wednesday
17Jun

What's Next for Company Videos? 5 Links to Get You Thinking 

I’ve recently bookmarked so many interesting sites on how companies use video I figured it’s time to open the vault and share a few of my favorite discoveries with you. I hope you’ll find something interesting, useful and thought-provoking here.

While I don't have a crystal ball, the trends are crystal clear.

1. Herman Miller Video: Making of Setu
Watch how the team members sit around a table and one team member shares their compliments about another person on the team; interesting spin on the traditional interview. We also get a quick tour, see the chair in action and catch some philosophy along the way. It’s a simple video with a simple design structure. A perfect compliment to the Herman Miller brand.
(Hat tip to my blogging friend and branding guru Tom Asacker for this link.)

2. Multimedia Journalists Discover Life After Newspapers

Welcome to the future of corporate video storytelling. A must-read article pointing to how former newspaper photographers are preparing for new career directions by creating web videos that help companies and nonprofits tell their stories.

3. Have you seen the Rhode Island School of Design videos?
Definitely check out the “RISD Profile” videos. I really enjoyed John Maeda’s interview, the President of RISD.

4. Video to Flood Corporate Networks, Too
Hold on to your hats, folks. From the article: “Cisco's famous "Zettaflood" report last year predicted that video would make up half of the Internet's traffic by 2012…” This brief article is a great snapshot indicating the enormous rise in video usage; now and in the future.

5. NYTimes “Conversations” Videos
I love these short conversational videos from the NYTimes. This is from the home page: “Candid conversations with some of today’s most interesting people about their passions, their lives and NYTimes.com.” Perhaps it’s another glimpse into one of the ways organizations will use video?

What do you think? How are organizations using new media? Is the trend internal? External? Over to you.

---Tom

Tuesday
09Jun

You’ll Love This Book, Trust Me 

One of the questions I get asked the most is “How do you get people to talk so naturally on-camera?”

The simple answer is it starts with my intention.

That’s why I’m so thrilled to share with others Nick Morgan’s new book “Trust Me: Four Steps to Authenticity and Charisma.”

Setting intentions is one of the central ideas in “Trust Me.” Business leaders and non-filmmakers involved in any aspect of creating a corporate documentary will find this book invaluable. (And yes, filmmakers will find it awesome, too!)

Think your spoken words carry the most weight during a conversation?

Think again.

Your gestures mean more. Way more.

And you can thank your limbic brain for believing gestures over spoken words.

According to Morgan, many of the gestures we use while speaking actually happen a split second before our words are spoken. At a subconscious level, we receive these gestures and then our part of our brain determines if that person is believable and authentic.

“Trust Me” outlines in four simple steps how we can become more believable and authentic by getting both verbal and nonverbal in sync.

We often feel a certain way about someone because we unconsciously believe the “second conversation,” the one with gestures, over the “first conversation,” the one with content.

“Trust Me: Four Steps to Authenticity and Charisma” is an important piece of work because we now have a clear and simple system to become highly effective communicators while maximizing our presence in front of others; either in groups or one-on-one.

The Big Idea
The main concept behind “Trust Me” is simply this: gestures first, words second.

“We are all unconscious experts at reading other people’s body language” (pg 2).

Nick proposes that “every conversation is two conversations: the verbal one- the content- and the nonverbal one- the body language. If the two are aligned, you can be a persuasive, authentic communicator…If the two are not aligned, people believe the nonverbal every time” (pg 1).

The Big “A-Ha!”
Over the years, our instincts taught us to survive by reading nonverbal clues; which is great when one is living in the wild. These instincts are still with us, of course, but now with a slight twist: we are conditioned to read the nonverbal and attach meaning or intent behind it.

By learning to create intent first, our body language will more naturally express the intent, thus creating a more believable and authentic communication experience.

Intentions First. Gestures Second.
Most of us have been taught to think of what to say first then the words and gestures will follow. But we know the brain perceives and believes gestures first so it makes sense to create the intention of your communication first, then the gestures will appear naturally, followed by your thoughts and finally your actual words.

It’s easy to think, “I’ll just control my gestures by being conscious of them.” Of course, you’ll run into a slight problem: you’ll come off doubly awkward because now you’re thinking consciously of an unconscious activity. Nick’s suggestion? Think about the intent first and you will naturally create believable gestures. Now you can begin creating two believable conversations at once; the verbal and the nonverbal.

The Four Steps
Nick’s system to communicate authentically is easy to remember in any situation:

Step One: Being Open
Step Two: Being Connected
Step Three: Being Passionate
Step Four: Listening

The last few chapters of the book have some really unique and invaluable public speaking tips.

Seeking to enhance your communication skills either in groups or just one-on-one?

Then this book just might be for you. Trust me. ☺

---Tom